Sales Trainer

Navi Mumbai, Maharashtra, India | Business Development | Full-time

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Responsibilities

  • Train new joiners and existing counselors (Tele-counselors, Team Leaders, Managers)  from a business benefit perspective to increase productivity
  • Analyze and propose training solutions on the basis of a business plan revolving around sales
  • Create domain and best industry practice documents and share best practices with the Tele-Sales/ Business Development team
  • Conduct a skills gap analysis to identify areas of improvement
  • Be a part of process enhancement and adherence in the training team 
  • Record training videos and create domain/product-specific training content
  • Work with Team Leaders and Managers to understand gaps and expectations from training sessions and deliver sessions accordingly 
  • Maintain and publish batch reports on a daily/weekly and monthly basis 
  • Collaborate with department heads to understand improvement areas and develop action plan/s to train them on processes and updates. 

 

Skills Required 

  • A high degree of self-motivation and a strong orientation toward teamwork 
  • Ability to design modules and identify better means to make the counselors learn and improve by driving the training plan
  • Excellent time management and effective prioritization 
  • Excellent business communication skills 
  • Intermediate skills in Google Sheets, Docs, Presentations
  • Able to effectively communicate and train people from different cultures
  • Well Versed with Hindi and English. Written and Verbal

 

Pre-requisites

  • Must have 5 Years of experience in training large sales teams. (ED-Tech Industry preferred)
  • Strong skills for conducting webinars
  • Should be aware of sales and business development processes.  
  • Certified Trainer is an added advantage.