Freelancer Tele Counselor

Navi Mumbai, Maharashtra, India | Business Development | Part-time | Fully remote

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Watch how are Freelancers are changing their lives? 

https://www.youtube.com/watch?v=hVIRZe6nq_s

 

About Us:

Testbook is the fastest growing & leading EdTech platform established since more than 8 years,

focussed on Government & Private Job Exams and with an eye to capture we have exams of

Banking, SSC, Railways, GATE, UPSC, Teaching and many more. Testbook is poised to

revolutionize the industry. With a registered user base of over 3.1 Crore students, more than

470 crore questions solved on the WebApp, and a knockout Android App. Testbook has raced

to the front and is ideally placed to capture bigger markets.

Testbook is the perfect incubator for talent. “You come, you learn, you conquer”. You train

under the best mentors and become an expert in your field in your own right. That being said,

the flexibility in the projects you choose, how and when you work on them, what you want to add

to them is respected in this startup. You are the sole master of your work.

The IIT pedigree of the co-founders has attracted some of the brightest minds in the country to

Testbook. A team that is quickly swelling in ranks, it now stands at 800+ in-house employees

and hundreds of remote interns and freelancers. And the number is rocketing weekly. Now is the

time to join the force.

 

Roles & Responsibilities:

  • Take responsibility and guide the potential Students over the call to choose the right

product and help them in making better career decisions.

  • Resolve queries regarding the Company & Products
  • Responsible for making outbound calls and regular follow-ups on leads assigned.
  • Selling Membership to the Students as per their requirement.
  • Responsible for explaining the product features in detail and how to use the packages.
  • Providing the right customer experience 

 

Telecaller Requirements:

  • High school diploma or equivalent.
  • Any domestic outbound or telesales experience required
  • Understand and Speak Elementary Hindi Language.
  • Minimum age requirement is 18+.
  • Superb verbal communication.
  • Ability to switch your communication style on a whim.
  • Superb interpersonal, research, and record-keeping skills.
  • Capacity to receive critique without internalizing it.