Executive - Happy Students

Bengaluru, Karnataka, India | Full-time

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About Classplus and Your Role with Polaris School of Technology: 
Welcome to Classplus! As a revolutionary B2B Ed-Tech startup based in Noida, Classplus empowers educators and content creators to seamlessly embark on their digital teaching journeys. Our platform integrates live classes, content storage, transaction features, content monetization, and more, enabling educators from 3,000+ towns and cities to expand their reach and impact. Backed by Series-D funding from marquee investors like Alpha Wave, Tiger Global, Sequoia Capitals Surge, and others, were committed to transforming education through innovation. 

You're joining us at an exciting time, working directly with Polaris School of Technology (PST), a pioneering initiative by Classplus. PST is a cutting-edge tech school dedicated to shaping the next generation of tech talent in India. As part of this initiative, PST offers a unique 4-year Integrated B.Tech program in Computer Science, featuring a hands-on curriculum that immerses students in coding from day one. Our program operates from a corporate campus in Bengaluru's Wipro IT Park, positioning students right in the heart of India’s tech scene. 

You’ll guide students through real-world challenges, facilitating project-based learning and helping them develop the skills needed to become future tech leaders. 
We’re thrilled to have you on board, contributing to both the growth of Classplus and the forward-thinking mission of PST! 


What you will do: 
We are looking for a motivated and student-focused Executive - Happy Students with a strong technical background to join our team. This role is critical in bridging the gap between technical challenges and academic success for our students. You will work one-on-one with students to resolve queries, guide them in their learning journey, 
and ensure a supportive experience throughout their college tenure. 
● Conduct one-on-one sessions with students to resolve their academic, technical, and administrative queries. 
● Guide students in overcoming challenges related to their studies and technical projects. 
● Foster a supportive and encouraging environment for students to excel academically. 
● Provide technical support to students by helping them connect with the mentors on Tech-related topics, assignments, and tools. 
● Assist students in understanding and utilizing technical concepts and software to enhance their learning experience. 
● Communicate weekly with parents to discuss their ward's performance and progress. 
● Set up meetings with parents to showcase academic reports and highlight areas for improvement or achievements. 
● Track and review the academic performance and attendance of students. 
● Provide constructive feedback and actionable advice to students to improve their performance. 
● Prepare detailed academic reports for internal and external review. 
● Coordinate with faculty,and other stakeholders to address student concerns. 
● Develop strategies to improve the overall student experience and drive successful outcomes. 
● Organize and lead campus tours for students and their parents during the admission process. Act as a friendly, knowledgeable ambassador, answering queries and providing key information about campus facilities and counsel prospective students and parents to guide their decision-making process for admission to PST. 
● Serve as the primary point of contact for addressing and resolving student concerns related to hostel accommodations. 
● Collaborate with the hostel administration to ensure a safe, comfortable, and supportive living environment. 

You should apply if you: 
● Know your yard:BCA/B.Tech in IT, Computer Science, or related discipline, with strong foundational knowledge in programming, databases, IT systems, and other relevant IT concepts. 
● Can handle your toys: Proficiency in Microsoft Excel, Google Sheets, and other analytical tools. 
● Are a social butterfly: Excellent verbal and written communication abilities. A strong ability to connect and empathize with students from various backgrounds is a major plus. 
● Have solutions on your fingertips: Analytical thinker who can identify student issues and create actionable solutions. 
● Show impressive swiftness: Ability to work in a fast-paced academic environment and handle multiple queries simultaneously. 


Location: Electronic City, Bangalore (On-site) 
Experience: 0-3 years of relevant experience